Return Policy
We want you to be completely satisfied with your purchase from Willis Judd. If for any reason you are not satisfied, we offer a 60-day return policy on all products purchased through our website.
To initiate a return, please contact us at customerservice@willisjudd.com with your order number and the reason for your return. We will provide you with instructions on how to return your item(s) for a refund or exchange.
Returns
To be eligible for a return, your item(s) must be unused and in the same condition that you received them. They must also be in their original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds
Once we receive your returned item(s), we will inspect them and notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear on your account, depending on your bank or credit card issuer.
Exchanges
If you would like to exchange your item(s), please contact us at customerservice@willisjudd.com with your order number and the reason for your exchange. We will provide you with instructions on how to exchange your item(s).
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact us at customerservice@willisjudd.com. Our customer service team is available to assist you.